Responsible Gambling Policy

Access to our platform is strictly prohibited for anyone under the age of 18. We implement electronic verification systems to prevent minor access. It is an offense for anyone under the legal age to attempt to open an account or use our services.

To maintain a healthy balance, we encourage users to:

• Set clear time and budget limits before starting.
• View losses as the cost of entertainment, never as money to be "won back."
• Avoid playing when under stress, emotional distress, or the influence of substances.
• Regularly review their transaction and session history.

We offer several features to help you stay in control:

Financial Limits Users can set daily, weekly, or monthly deposit and loss limits. These limits are enforced technically; any request to increase a limit is subject to a mandatory cooling-off period.

Session Time Limits You can configure the platform to notify you or automatically terminate your session after a predefined period of activity.

Time-Out and Self-Exclusion If you need a break, you can initiate a temporary "Time-Out" (24 hours to 6 weeks). For more significant concerns, "Self-Exclusion" allows you to block your access to the platform for a period of 6 months to 5 years.

It is important to be aware of signs that gambling is becoming problematic:

• Spending more money or time than intended.
• Neglecting professional or personal responsibilities.
• Borrowing funds or selling assets to participate.
• Feeling irritable or anxious when not playing.

If you feel you are losing control, we recommend contacting professional support services. Numerous organizations in Canada provide free, confidential advice and counseling for individuals affected by gambling-related issues.

If you share your computer or mobile device with minors, we recommend:

• Installing parental control software (e.g., Net Nanny).
• Never leave your device unattended while logged in.
• Ensuring your login credentials are not stored in shared browsers.

Our support staff are trained to identify signs of potential distress and are available to provide information on our control tools. This policy is reviewed annually to stay aligned with best practices in player protection.